[This one comes from a reader’s request and written with the martial artist in mind.]
The dictionary defines “respect” as being esteemed or honored. Why is one esteemed or honored? Because of some personal quality or achievement.
1. Fear is Not the Same as Respect. Too many people confuse fear with respect. When I was eight years old, my first martial arts teacher, a former Green Beret, described to us the popping noise it made when he cut the throats of Viet Cong soldiers with piano wire. His senior students were creepy, too, all big fans of choke holds and neck throws. I was scared of them – eight years old! – and quit after a year. They were not what I wanted to become. If you are a bully of a teacher, your students will fear you and you will attract students who want others to fear them. They will never hold you in high esteem, only your fighting skills. The same holds true for people in leadership roles in any walk of life.
2. Personal Integrity. On the other hand, if you have personal integrity, you will attract those who respect you, not just your skill set. As Grandmaster Wong Kiew Kit writes about kung fu masters:
“The most important quality, however, the quality that distinguishes true masters, is that they teach and practice high moral values. Some people may be very competent in their art, and may even teach well, but if they swear and curse, seldom keep their word, glorify aggressive fighting or are fond of sleeping with other people’s wives, it is best to stay clear of them.”
3. Acknowledging Limits. You demonstrate a third kind of respect every time you practice with your fellow students: respecting each others’ limits. Although different schools have different expectations, each of you has consented to the engagement and agreed that neither of you will do serious injury to the other. You have to learn control of your body, behavior and emotions in order to be an effective student, or else your fellow students will want nothing to do with you. You are one cracked rib or bloody nose away from being shunned. When we slip up (which happens), the better among us apologize, acknowledging that we have crossed a line, in order to defuse the anger that might result. What if we are the subject of the slip-up? We learn to accept the apology without letting the anger bubble up. Our own self-control and respect for our opponents is a major source of others’ true respect for us.
It is this third kind of respect that serves us well off the mat. Kung fu philosophy disfavors mercilessness when it is not needed. Do the minimum damage to achieve your goal – like the tai chi master brushing an opponent away like a fly, or a master of joint locks immobilizing without shattering limbs. That is respect for your art and even the humanity of your opponent. If you show that kind of respect for your opponent, you are likely to de-escalate the conflict. After all, if he is afraid you will injure him, he is likely to lash out in self-preservation. He is likely to respond to your disrespect with his own.
4. Respect the Consequences. On the other hand, at some time in our lives all of us have to fight hard for something off the mat. If the situation is so bad you cannot fight with respect for your opponent, at least respect the consequences. If you seriously injure someone you may face jail time. If you act viciously it invites revenge. If you develop a reputation for amoral ruthlessness it makes people wary of you, not respectful. Although you may have to take a tough line, do it carefully and with forethought.
People respond to verbal conflict the same way they do to physical conflict. The same adrenaline starts to flow and our minds even adopt some of the same strategies. Being aware of these strategies is one of the essences of Kung Fu Negotiation. Whether you are sparring with your fists or with words, there a handful of basic principles:
1. To the extent you can, pick your battles.
2. Know your goals: why are you fighting?
3. Do not get hit. Block, avoid or redirect.
4. Learn to take some punches since you can never be sure you will be able to follow Rule #3. For instance, in external kung fu styles, there is “iron body” training, and in internal styles there is “iron bell.” In life, there is learning to be more thick-skinned.
5. Simultaneously block and strike. Every time someone comes after you, they leave themselves open, somewhere, somehow. This is one of the first things that beginning kung fu students are taught: it is dangerous just to block because eventually a punch will get through. In a difficult conversation, even if you are not always on the offensive, you should be prepared to be.
6. Create an opening. If someone’s guard is up, take it down. If someone punches at you, reach around the punch to hit him in the ribs. If you want to persuade people, think about whether to engage their objections directly or find a way to work around them.
7. Pick your target. In a physical fight, there are a number of spots that are good to aim for, and a number that are not. It may be better to aim for the stomach than the shoulder. In a really nasty argument, it may be better to slap your counterpart down than to engage on his terms.
8. Don’t overextend. You leave yourself off-balance if you punch too hard in a fight and exposed if you put too much on the table at the wrong time in a negotiation. It is even true for disclosing information.
9. Take care with your anger or other strong emotion. If it motivates you, it can be your friend. If it blinds you, it can be your enemy. Acknowledge it but be careful before embracing it.
10. Always be aware of your adversary. Do not look away. Anticipate his moves. Stay connected. In a negotiation, look for his actions and reactions. Be aware of when to be persuasive, when to push, when to connect, when to take a step back.
11. Always be aware of yourself. In a physical fight, know your strengths, weaknesses, body position and balance. In a difficult conversation, know your flash points and honestly evaluate your ability to be persuasive under pressure.
12. Decide how much damage you need to inflict to achieve your ends. Do not exceed that amount. For instance, if you are talking to an employee, you probably do not need to crush her. In most conversations, de-motivation is not your goal.
13. It is best to live to fight again another day. If you cannot win, find a way to withdraw safely. Gracefully concede the point. Restrain your ego.
14. Remember that withdrawal can be a strategic prelude to an attack. If your adversary sees weakness, it may draw her in, giving you the space and time to set up the right attack. It is OK to lead with a question.
The Kung Fu Mediation blog has three groups of readers: martial arts people, negotiation/dispute resolution people and those who do both. This post is aimed at martial arts readers.
I’ve received e-mails from all over the world in response to a post from a few months ago on How to Make and Use Dit Da Jow, which in turn was a follow-up to a post on Kung Fu Negotiation: The Iron Palm. People have been asking for more information on how to make Dit Da Jow, an herbal compound that is supposed to toughen the skin and reduce injury from repeated strikes.
My English handwriting is bad and Chinese handwriting is even worse. However, if you don’t mind squiggles, please click on the link for a PDF of a Dit Da Jow Recipe that you can print out and take to a Chinese herbalist. The herbs should cost less than $10. The prior post explains what to do once you’ve acquired the ingredients.
In addition to the disclaimers in the earlier post, please be aware that:
- It takes at least 6 months of infusing in alcohol to get really powerful, but you can start using it after 3-4 months.
- Dit Da Jow becomes a strong smelling potion. My wife complains when I use it.
- This recipe creates a powerful vasoconstrictor. In other words, it causes the small blood vessels to contract to help control bruising. However, it also makes your hands cold. It’s really important to run your hands under hot water before applying, both to improve absorption and to keep your hands warm. The masters say that the warmth is important for qi development. I say it makes the training less uncomfortable.
- Because of the smell, because the herbalists tell me some of the herbs are poisonous if ingested and because it feels better to limit the vasoconstriction, I always wash the stuff off in hot water after it sits for a few minutes.
- The shelf life should be at least several years. I have received mixed messages on whether to strain the herbs out after a period of time.
- The original source of this recipe was a commercial distributor that is now out of business. They told me that it is specifically designed for use on the hands, but I’ve used it on my arms and elbows too.
Finally, please, please remember that while Dit Da Jow helps, it’s not magic. It is easy to break your hand or wrist when you are trying to break too many boards (at higher levels, coconuts are a traditional target, too – but not for old guys like me). Train safely!
It is good not to get hit.
If someone punches at a kung fu master, the master has many choices. He can block the punch, redirect it so its energy is harmlessly dissipated, strike back at the same time he is protecting himself, trap the punch momentarily while he lashes out with a kick, lock the puncher’s elbow, wrist or shoulder joint in order to immobilize and control him or even use the energy of the punch to throw the puncher across the room. He can also be somewhere else when the punch arrives, a so-called “yin” block. There is no shame or cowardice in not taking a blow. It is OK to duck if you know your next step. As long as the punch does not reach you, you are safe.
For the negotiator, the situation dictates the nature and level of your response. Sometimes it is better not to engage. For instance:
- Faced with a situation in which you are eventually going to lose, it may be better to postpone conflict for as long as possible.
- When someone is trying to bait you by engaging in personal attacks or otherwise pushing your personal or organizational buttons, it may be better to ignore the behavior than to ramp things up.
- When your counterparty is agitated, it may be better to let him tire himself out or become more annoyed rather than trying to negotiate with him in that state.
- When your counterparty is a moving target, it may be better to let him settle into a position before you respond.
- When your counterparty is not in a strong enough position to do damage or merit a response, it may be the best use of resources just to keep an eye on the situation.
- When you are waiting for external circumstances to turn more favorable, it may be better for you to postpone an exchange.
So, where does that leave our fearless negotiator? After avoiding conflict, does he stand his ground? Does he strike angrily at his counterparty? Does he do like Sir Robin in the movie Monte Python and the Holy Grail:
“Brave, brave Sir Robin/Bravely ran away/Away, away, away he ran/Oh, brave Sir Robin!/When danger reared its ugly head/He bravely turned his tail and fled/Yes, brave Sir Robin turned about/And gallantly he chickened out ….”
The answer is easy. Use the time in which you have not engaged to position yourself to respond. Whether you are thinking about the best response, marshaling organizational assets, dealing with internal organizational politics, letting your counterparty dig himself a hole or even preparing a better escape hatch, you may be able to improve your negotiating position for the next round of talks.
It is a mistake to confuse doing nothing with being ineffectual. Sometimes, stepping out of the way is the best thing you can do.
Sorry, this is a strange post, even for an offbeat blog like this one!
I’ve recently come across a couple of articles suggesting that the origin of martial arts lies in ancient shamanistic practices rather than the practical need for self-defense. For instance, there’s this article on “Shamanism and the Origins of Martial Arts,” and this article on “The Shamanic Origins of Tai Chi.” The latter article begins by describing how much a “spirit dance” by a shaman of the Ka-ren tribe in Thailand reminded the author of tai chi.
These ideas are interesting, particularly since the shamanic roots of Daoism are well-accepted in academic literature. As all you kung fu masters and other readers know, Daoism has played a key role in the development of tai chi and other martial arts. The way most of us practice, though, the ideas are a bit of a stretch – but if you feel like you are channeling a noncorporeal snake during training, who am I to argue? Teachers have been telling me for years to figure out how to BE a leopard, so I hope somebody gets it even if it eludes me! The fact that this is an often-used teaching method suggests that there is something to it, even if you are not a member of an animist tribe.
As an armchair anthropologist (who actually spent some time among the Ka-ren, a long time ago), I wonder how this carries over to daily life. If a modern person negotiates with the intense, quiet focus of a snake, is he engaging in the contemporary equivalent of a shamanistic spirit dance? Does the answer vary culturally, depending on whether that person is a woman in Boston or a man in the Philippines? It would make a nice research paper for someone.
With some mediators I know, the answer is clearly closer to yes! The Wikipedia definition of shamanism states, “Shamans act as mediators in their culture” (mediating between the living and the spiritual world). The Association for Conflict Resolution has a Spirituality section. Many mediators are explicitly motivated by religious ideas – I can name half a dozen people who have expressed this to me in terms their own backgrounds, as pastoral obligation, doing God’s will on earth, healing the world, etc. Some of these people are incredibly effective.
If this sense is a motivation for your work as an advocate, negotiator, mediator or even arbitrator – whether you want to BE the tiger or BE the balancing point – you can take it to the next level. Try adding in some physical elements, like those the shamans use. Kung fu training may give you an archetypal boost.
Translated literally as “Eight Trigrams Palm,” the martial art of Ba Gua Chang is traditionally only taught to students who have first achieved a black belt in another discipline. It is said that anyone can learn the art of Taiji; one in 50 can learn the art of Xing Yi, another internal style; and only one in 100 can learn Ba Gua. It can be that complicated.
Ba Gua is a mashup of Zen circle walking, aspects of the Yi Jing (I Ching) and many different internal and external martial arts forms. People in China even attribute semi-magical qualities to it, like rebuilding qi to recapture youth. Some say that Ba Gua is one of the root practices of aikido, and the expert practitioner indeed moves like the aikido master, smoothly and effortlessly floating from one movement to the next. If you want to learn more about Ba Gua, check out masters Bruce Frantzis at http://www.energyarts.com and Jerry Cook at http://www.youtube.com/watch?v=0na1tpjkh1Y.
What does it have to do with negotiation, mediation or arbitration? If we look to the foundational exercise of this system, it becomes clearer. The root of Ba Gua is walking in a circle like the Zen masters. Pick a clear area 3-5 feet across. Raise your arms up into a guard position, with your right hand at shoulder level, slightly higher and further extended than the left. Start walking in a circle toward your right (clockwise), always keeping your shoulder and hand pointed toward the center of the circle. Step with your feet flat. Keep going. After a couple of times around, switch to your left hand, left shoulder, left direction. Do it again, then switch back. If you want to take it to the next level, always keep your eyes on the tip of your finger as the blade of your hand faces the center. Start circle walking just a few minutes at a time before you build up to more.
The key word here is “center.” You are circling the center, which when you get to applications will enable you to circle around the person attacking you. You are moving around the circle, which will enable you to move smoothly into some nasty joint locks and throws. Your focus is always on the center, not directly forward or on yourself, so you are always able to be flexible with your tactics.
Likewise, in a negotiation, your eyes need to be on the center: the reason you are in the negotiation. If your eyes are directly forward, you may get locked into a path without realizing why, or maybe even confuse that path with your real goals. If your eyes are on yourself, you may be too protective, and in your concern about being hit you will lose sight of your goals. If your strategies do not revolve around your real goals, you may be too easily deflected.
In a mediation, be prepared to circle behind the other party or even the mediator. You can do that if your attention stays on your goals, and if you are prepared to be flexible in the way you reach those goals. During this type of intensive negotiation, the circumstances are constantly shifting, and you need to be able to adapt.
In an arbitration, keep your focus on the center, the core of your argument. Try to move smoothly from one presentation of evidence to another, creating as even a flow as possible with no breaks in the argument. Take charge of the room like the Ba Gua master who looks like he is doing a solo ballroom dance even though each of his small movements can be devastating.
Ba Gua is designed so that one can fight eight people at once! It has major application in multiparty negotiations, settlement discussions or arbitration. When there are so many agendas on the table and so much complexity of competing demands, personalities and information flow, it is easy to be distracted and overwhelmed. Keep your focus on the center so you are prepared to ward off or attack each one of the other participants. The number of possible responses multiplies like the number eight in Ba Gua applications, Daoist thought or Chinese superstition, but unless you keep that focus you will get lost in the detail and have no power behind your implementation.
If there is one thing to remember about Ba Gua, it is this: if you focus on your goal despite chaos and try not to get locked in to a particular solution, you will be ready for whatever conflict your situation throws at you. It is another way of looking at interest-based negotiation.
Conflict is a part of life. There are techniques we use, more or less effectively, to deal with conflict. Some are instinctive, and some are learned.
I’m calling this blog Kung Fu Mediation for two reasons. One is that in Chinese, the term gongfu can refer to any skill gained over long effort. If you chi ku – “eat bitter” – by really working at something, you can develop a gongfu of that activity. A 30-hour mediation training is a good start, but it takes many more hours of study and reflective practice to become good at it. You have to keep working at it too. There is always more to learn about negotiation and dispute resolution.
The other reason for the Kung Fu Mediation blog is to explore what the world of martial arts has to teach us about everyday conflict. After all, both kung fu and mediation are effective means of conflict resolution! Remember that our bodies are wired for physical conflict. We respond in similar ways regardless of whether the conflict is physical or verbal. If we are under stress, our heart rate goes up and our muscles tense. If we are afraid, our eyes lose focus and cast about for an escape route, and if we are angry our awareness focuses in on the person causing us agita. Our hands may ball into fists or grasp our pencils more tightly than usual. It doesn’t matter whether we will be using those fists to resolve the conflict or whether we will be using tools more appropriate to abstract battles over resources or respect. No matter how rational our strategies and tactics seem, they interact with some of the same cognitive and hormonal systems as if someone is swinging a punch at us.
That incoming punch is a great example. If you see someone’s fist flying at your face, what is your first reaction? Is it to duck, or to hold your hands up to protect yourself, or to stand there and see what happens when it makes contact? In martial arts, the first two are considered to be ways of blocking the punch, one a yin block and one a yang block. They are instinctive. They are good things. The third is considered to be getting hit. That’s a bad thing.
In any negotiation, our first reaction is defensive. Whether we are consciously aware of it or not, we are thinking, “You’re wrong. It isn’t like that. That’s not how it happened. You aren’t doing it right.” Sometimes people even hold up their hands to say “Whoa” when someone says something they perceive as an attack, just as if they saw something coming toward their face. The reason why is, as the phrase goes, “so you can live to fight another day.”
And that’s the second piece, striking back. Every beginning martial arts student learns that a block alone is not enough, most of the time, since your attacker has more limbs to hit you with. You learn to block, then strike, and as you get more experience to do both at the same time. The hard part is figuring out which block and which strike to use when, because our instinct is to lash out. It gets complicated. Baguazhang, a martial art based on a mashup of the Yi Jing and Zen circle walking, divides the defense and counterattack world into 8 types of redirection (a block that, like the Dao, circles and goes with the flow of the opponent’s energy) and 8 types of strikes for a total of 64 basic combinations, matching up with the number of hexagrams. Just as it takes a ridiculous amount of effort hold that level of complexity in your head for any length of time even in a non-pressured situation, the complexities of interpersonal conflict can also be hard to keep straight. Some people’s default mode is to lash out at the first provocation and some people’s is to put up with the punches for a long time before exploding, in each case without regard to subtlety.
In mediation or as anyone trying to bargain for anything, we have to recognize that some very successful people never got far past that instinctual explosive defense-attack. Not only do we have to find a way to redirect the punch, we have to get the other party to learn how to do the same. Otherwise, it is very difficult to reach agreement with someone who only responds defensively. Sometimes, the mediator’s job is to stand in the middle and redirect both parties’ punches so they can learn to speak with each other.
In a divorce I once mediated, the parties were so entrenched in defensive anger that even by the third session they could only talk to me, not to each other, without screaming. It was the verbal equivalent of wild, swinging punches. Before they could move on and resolve what were essentially economic issues, each had to figure out what they were defending – what their real interests were. They had to realize that the confrontational interpersonal style that had failed them during their marriage was a roadblock to their divorce and to the cooperation that they would need going forward with their children. We had to work on redirecting their anger to create a space within which they could focus. Later, when I started applying some of the lessons from that mediation in commercial contexts, they transferred over pretty readily (I’m really slow sometimes).
Every interaction contains the potential for conflict. The better we can deal with it, the better it is for both our personal and professional lives. There are lessons for us in the martial arts.